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The Role of Chatbots and AI in B2B Customer Service: Improving the Customer Experience

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Today's world of technology has pushed us into a whirlwind of what many think as "impersonalized non-human interaction". While it is true that technology has made life easier, many are still doubtful as to whether the increased use of it would lead to less communication among humans. B2B marketers are becoming more and more worried... The post The Role of Chatbots and AI in B2B Customer Service: Improving the Customer Experience appeared first on noupe.

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